About Your Local MINI Retailer

OUR CUSTOMER REVIEWS.

SERVICE

5.0

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

Service

91 ratings and 74 comments received in the last 90 days.

15 May 2026

I am completely satisfied

13 May 2026

12 May 2026

I was completely satisfied with the work i had done

04 May 2026

Informative and organised. Liked the health check video. Overall a very pleasant experience apart from the cost! Customer service was excellent.

02 May 2026

Friendly and knowledgeable staff.

01 May 2026

Easy to book, clear communication throughout

01 May 2026

Friendly team & good service

01 May 2026

Staff were excellent

01 May 2026

Good service and kept up to date

30 April 2026

Darren is always very helpful and accommodating, he is very knowledgeable in his job which is reassuring.

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30 April 2026

Completely satisfied. Can't seem to light up the start ratings. Front desk incredibly knowledgeable, personable and easy to deal with.

28 April 2026

Excellent service

28 April 2026

Professional from start to finish

27 April 2026

Great job and service.

27 April 2026

I always get friendly and polite service. Natasha always is there to help and support me when I book in for a service.

26 April 2026

The work done on the vehicle is always upto standard, sometime communication is not as good from the front facing staff, but over all excellent

25 April 2026

Awesome service as always

24 April 2026

No hiccups, easy visit.

22 April 2026

Fast efficient - good communication from the staff I came into contact with - they were very helpful Good facility to wait in

21 April 2026

Very quick service and cheaper than quote.

21 April 2026

Mainly because of the lady who is a receptionist, we think her name is Jill. 'Jill' is definitely an important asset to the company solely because she is so friendly, professional & eager to assist us.

21 April 2026

Darren is both friendly and professional. He kept me updated ref progress.

20 April 2026

Friendly helpful team, particularly Darren Storey on the front desk

19 April 2026

It was easy to book and work was carried out well

19 April 2026

The problem was fixed

15 April 2026

All good

13 April 2026

Transparent diagnosis and done in good time

10 April 2026

Quick service, polite staff

10 April 2026

Both myself & my mini ( & my previous BMWs) are always so well look after by this garage & their staff!

08 April 2026

Excellent throughout

08 April 2026

Following you service one tyre was flagged in Red as it had a bulge in it , I didn't have the work completed at that point , I then took it to Kwikfit in Grantham who have a different outcome and was told all 4 tyre needed replacement as perished

05 April 2026

Always looked after by Darren the service manager

03 April 2026

TASH goes that extra mile extremely good service most helpful

03 April 2026

Fixed the problem

02 April 2026

They were helpful and business like.

30 March 2026

Always excellent staff that let you know what's going on or if there are any problems. Good atmosphere. Always ask if you want a coffee while you wait ( ie Jill )

25 March 2026

Friendly and efficient staff

24 March 2026

Although I'd only had the car a couple of weeks, and the engineer found a problem with the tyre, the repair was dealt with quickly. All staff are attentive and polite. I loved the fact that I got a film of the damage and an explanation.

24 March 2026

My Mini Service and MOT were carried out while I waited. Everything was explained that had been done and what was an advisory on the MOT.

23 March 2026

Pleased with the service but wasn't told on booking that my car might be there all day, would have taken a waiting appointment had I known. Seems a bit crazy that you are seen quicker with a waiting appointment than if you book a time...

21 March 2026

Very professional

21 March 2026

20 March 2026

Ash was great

18 March 2026

I was served swiftly and work was completed satisfactorily

18 March 2026

Prompt, polite, clear explanation of work.

17 March 2026

We purchased a brand new mini The handover procedure was excellent

17 March 2026

Excellent customer service as ever at Stamford Mini.

17 March 2026

You broke my car.....

17 March 2026

All straight forward on booking service Friendly staff Complimentary car wash

16 March 2026

Looked after and kept informed

16 March 2026

Service and MOT for my mini was done very professionally. Staff were very friendly. Great communication. Thank you.

15 March 2026

Always polite. Always helpful and always ready to listen to any worries.

15 March 2026

Darren at Sycamore Garage in Stamford never fails with a superb service.

12 March 2026

Brilliant service 5* seen a lovely little teddy that would look mint in my John cooper works mini

11 March 2026

Great communication and service

10 March 2026

Everything was ready on time.

08 March 2026

Darren Storey at the Stamford branch is a pleasure to deal with. Informative, efficient, and helpful. Much appreciated.

08 March 2026

Carried out the work required

07 March 2026

stamford mini is where i went as its walking distance plus excellent service from the staff

07 March 2026

Booked appointment, Ash had done his research, sorted tge car i want, advised on some options, made a fair deal.

07 March 2026

Excellent service and staff

04 March 2026

I think for a car that has done 6000 miles, and the time it has taken to do the check it was £320 was a lot of money. However it is what it is

04 March 2026

Always good friendly, helpful service

03 March 2026

Overall reasonable service but after being a customer for over 20 years, I don't think it's quite as personable as it once was. I have reported an unusual noise each service over the last two years, but it remains unidentified.

03 March 2026

I came to the garage with an alarm problem when they were obviously extremely busy, but was so grateful to the team for being able to sort the initial issue so speedily, so I remained roadworthy. They were pleasant and helpful as always.

02 March 2026

I was fitted in and everything done as promised

01 March 2026

Great service and friendly staff

01 March 2026

Very handy for me - avoids a trip to Peterborough. No queuing, super polite staff who explain everything and keep you in the loop of information throughout the day.

01 March 2026

Everything was great except The service warning telling me it's due it's not hasn't been reset so comes up all the time . Next official service isn't due until June/July so it's not tha

28 February 2026

Staff were very pleasant during booking and were very accommodating of my rather unusual request. We were able to ask a number of questions over and above and time was taken to answer them and indeed to check an issue with the car and give an answer.

28 February 2026

Great service friendly staff

26 February 2026

Very friendly service booking by phone and friendly service staff on the desk.

25 February 2026

The booking was easy to make and several appointment times were offered. Checking in was easy and the work was carried out promptly. We were kept fully informed throughout

24 February 2026

Great service and communication

PLEASE DON'T HESITATE TO GET IN TOUCH WITH US.

Our contact details

FIND Sycamore Stamford.

Address

West Street, Stamford, Lincolnshire, PE9 2PR

Opening Hours

Mon–Fri:08:00 - 18:00
Sat:08:00 - 13:00
Sun:CLOSED

Phone

01780 432736

Map

Areas served

Stamford as well as surrounding areas including Market Deeping, Oakham, Stretton and Duddington

View map

Address

West Street, Stamford, Lincolnshire, PE9 2PR

Opening Hours

Mon–Fri:08:00 - 18:00
Sat:08:00 - 13:00
Sun:CLOSED

Phone

01780 432736

Map

Areas served

Stamford as well as surrounding areas including Market Deeping, Oakham, Stretton and Duddington

View map