About Your Local MINI Retailer

OUR CUSTOMER REVIEWS.

SERVICE

5.0

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

Service

92 ratings and 77 comments received in the last 90 days.

19 April 2026

It was easy to book and work was carried out well

19 April 2026

The problem was fixed

15 April 2026

All good

13 April 2026

Transparent diagnosis and done in good time

10 April 2026

Both myself & my mini ( & my previous BMWs) are always so well look after by this garage & their staff!

10 April 2026

Quick service, polite staff

08 April 2026

Following you service one tyre was flagged in Red as it had a bulge in it , I didn't have the work completed at that point , I then took it to Kwikfit in Grantham who have a different outcome and was told all 4 tyre needed replacement as perished

08 April 2026

Excellent throughout

05 April 2026

Always looked after by Darren the service manager

03 April 2026

Fixed the problem

See all reviews

03 April 2026

TASH goes that extra mile extremely good service most helpful

02 April 2026

They were helpful and business like.

30 March 2026

Always excellent staff that let you know what's going on or if there are any problems. Good atmosphere. Always ask if you want a coffee while you wait ( ie Jill )

25 March 2026

Friendly and efficient staff

24 March 2026

Although I'd only had the car a couple of weeks, and the engineer found a problem with the tyre, the repair was dealt with quickly. All staff are attentive and polite. I loved the fact that I got a film of the damage and an explanation.

24 March 2026

My Mini Service and MOT were carried out while I waited. Everything was explained that had been done and what was an advisory on the MOT.

23 March 2026

Pleased with the service but wasn't told on booking that my car might be there all day, would have taken a waiting appointment had I known. Seems a bit crazy that you are seen quicker with a waiting appointment than if you book a time...

21 March 2026

Very professional

21 March 2026

20 March 2026

Ash was great

18 March 2026

Prompt, polite, clear explanation of work.

18 March 2026

I was served swiftly and work was completed satisfactorily

17 March 2026

You broke my car.....

17 March 2026

Excellent customer service as ever at Stamford Mini.

17 March 2026

All straight forward on booking service Friendly staff Complimentary car wash

17 March 2026

We purchased a brand new mini The handover procedure was excellent

16 March 2026

Service and MOT for my mini was done very professionally. Staff were very friendly. Great communication. Thank you.

16 March 2026

Looked after and kept informed

15 March 2026

Always polite. Always helpful and always ready to listen to any worries.

15 March 2026

Darren at Sycamore Garage in Stamford never fails with a superb service.

12 March 2026

Brilliant service 5* seen a lovely little teddy that would look mint in my John cooper works mini

11 March 2026

Great communication and service

10 March 2026

Everything was ready on time.

08 March 2026

Carried out the work required

08 March 2026

Darren Storey at the Stamford branch is a pleasure to deal with. Informative, efficient, and helpful. Much appreciated.

07 March 2026

Excellent service and staff

07 March 2026

stamford mini is where i went as its walking distance plus excellent service from the staff

07 March 2026

Booked appointment, Ash had done his research, sorted tge car i want, advised on some options, made a fair deal.

04 March 2026

Always good friendly, helpful service

04 March 2026

I think for a car that has done 6000 miles, and the time it has taken to do the check it was £320 was a lot of money. However it is what it is

03 March 2026

Overall reasonable service but after being a customer for over 20 years, I don't think it's quite as personable as it once was. I have reported an unusual noise each service over the last two years, but it remains unidentified.

03 March 2026

I came to the garage with an alarm problem when they were obviously extremely busy, but was so grateful to the team for being able to sort the initial issue so speedily, so I remained roadworthy. They were pleasant and helpful as always.

02 March 2026

I was fitted in and everything done as promised

01 March 2026

Everything was great except The service warning telling me it's due it's not hasn't been reset so comes up all the time . Next official service isn't due until June/July so it's not tha

01 March 2026

Very handy for me - avoids a trip to Peterborough. No queuing, super polite staff who explain everything and keep you in the loop of information throughout the day.

01 March 2026

Great service and friendly staff

28 February 2026

Great service friendly staff

28 February 2026

Staff were very pleasant during booking and were very accommodating of my rather unusual request. We were able to ask a number of questions over and above and time was taken to answer them and indeed to check an issue with the car and give an answer.

26 February 2026

Very friendly service booking by phone and friendly service staff on the desk.

25 February 2026

The booking was easy to make and several appointment times were offered. Checking in was easy and the work was carried out promptly. We were kept fully informed throughout

24 February 2026

Great service and communication

20 February 2026

Courteous friendly staff

20 February 2026

Everyone was polite and dealt with my service quickly.

19 February 2026

Good communication, especially when another fault happened straight after my initial visit. Sycamore found me a follow up appointment quickly and fixed the car. I felt they did everything possible to look after me.

18 February 2026

Staff helpful

17 February 2026

quick check in Loan car ready Tinley work completed.

16 February 2026

The service message has been left on otherwise very happy.

15 February 2026

This garage is amazing service 100%

12 February 2026

Very helpful

11 February 2026

Brilliant service experience. Communication on progress of work & service completed ahead of time

10 February 2026

I had my car in for a full service and MOT, which I was satisfied with. However, there was a mix up with the booking, the car was not booked in, although I had booked it by coming into reception to arrange it. Fortunately, it was ok on the day.

10 February 2026

The lady at reception was great, Joseph booking my Mini in was quick, efficient and friendly, my lift home was great and the gentleman is a credit to your business. The pick up wasn't so great, rushed and nobody to see me, my Mini driver side TBC

09 February 2026

Excellent service. Thank you Stamford.

09 February 2026

Duncan was efficient and personable, sorting out the problem with our car, keeping us informed throughout.

08 February 2026

Repairs were carried out and as recommended with the usual professional service

08 February 2026

Efficient communication

07 February 2026

No issues. Effective communication.

05 February 2026

Great service

04 February 2026

Excellent service and communication.

03 February 2026

Slick self check in process. Received test report once the mot had been done. Very helpful and friendly staff. £45 mot test plus complementary vehicle wash excellent value.

03 February 2026

The service I received was first class. I was treated politely and with efficiency.

02 February 2026

Very happy with the service received

28 January 2026

Very efficient service from first contact right through to pick up.

28 January 2026

Did as promised

27 January 2026

Good overall service only let down by an incorrect quote before the work was started.

27 January 2026

Polite , professional & friendly service .Kept updated with work schedule .

25 January 2026

Very helpful and speedy service

PLEASE DON'T HESITATE TO GET IN TOUCH WITH US.

Our contact details

FIND Sycamore Stamford.

Address

West Street, Stamford, Lincolnshire, PE9 2PR

Opening Hours

Mon–Fri:08:00 - 18:00
Sat:08:00 - 13:00
Sun:CLOSED

Phone

01780 432736

Map

Areas served

Stamford as well as surrounding areas including Market Deeping, Oakham, Stretton and Duddington

View map

Address

West Street, Stamford, Lincolnshire, PE9 2PR

Opening Hours

Mon–Fri:08:00 - 18:00
Sat:08:00 - 13:00
Sun:CLOSED

Phone

01780 432736

Map

Areas served

Stamford as well as surrounding areas including Market Deeping, Oakham, Stretton and Duddington

View map