About Your Local MINI Retailer

OUR CUSTOMER REVIEWS.

SERVICE

5.0

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

Service

102 ratings and 81 comments received in the last 90 days.

01 March 2026

Great service and friendly staff

01 March 2026

Everything was great except The service warning telling me it's due it's not hasn't been reset so comes up all the time . Next official service isn't due until June/July so it's not tha

01 March 2026

Very handy for me - avoids a trip to Peterborough. No queuing, super polite staff who explain everything and keep you in the loop of information throughout the day.

28 February 2026

Great service friendly staff

28 February 2026

Staff were very pleasant during booking and were very accommodating of my rather unusual request. We were able to ask a number of questions over and above and time was taken to answer them and indeed to check an issue with the car and give an answer.

26 February 2026

Very friendly service booking by phone and friendly service staff on the desk.

25 February 2026

The booking was easy to make and several appointment times were offered. Checking in was easy and the work was carried out promptly. We were kept fully informed throughout

24 February 2026

Great service and communication

20 February 2026

Everyone was polite and dealt with my service quickly.

20 February 2026

Courteous friendly staff

See all reviews

19 February 2026

Good communication, especially when another fault happened straight after my initial visit. Sycamore found me a follow up appointment quickly and fixed the car. I felt they did everything possible to look after me.

18 February 2026

Staff helpful

17 February 2026

quick check in Loan car ready Tinley work completed.

16 February 2026

The service message has been left on otherwise very happy.

15 February 2026

This garage is amazing service 100%

12 February 2026

Very helpful

11 February 2026

Brilliant service experience. Communication on progress of work & service completed ahead of time

10 February 2026

The lady at reception was great, Joseph booking my Mini in was quick, efficient and friendly, my lift home was great and the gentleman is a credit to your business. The pick up wasn't so great, rushed and nobody to see me, my Mini driver side TBC

10 February 2026

I had my car in for a full service and MOT, which I was satisfied with. However, there was a mix up with the booking, the car was not booked in, although I had booked it by coming into reception to arrange it. Fortunately, it was ok on the day.

09 February 2026

Excellent service. Thank you Stamford.

09 February 2026

Duncan was efficient and personable, sorting out the problem with our car, keeping us informed throughout.

08 February 2026

Efficient communication

08 February 2026

Repairs were carried out and as recommended with the usual professional service

07 February 2026

No issues. Effective communication.

05 February 2026

Great service

04 February 2026

Excellent service and communication.

03 February 2026

The service I received was first class. I was treated politely and with efficiency.

03 February 2026

Slick self check in process. Received test report once the mot had been done. Very helpful and friendly staff. £45 mot test plus complementary vehicle wash excellent value.

02 February 2026

Very happy with the service received

28 January 2026

Did as promised

28 January 2026

Very efficient service from first contact right through to pick up.

27 January 2026

Good overall service only let down by an incorrect quote before the work was started.

27 January 2026

Polite , professional & friendly service .Kept updated with work schedule .

25 January 2026

Very helpful and speedy service

24 January 2026

All good

24 January 2026

Very efficient from start to finish

24 January 2026

Efficient while you wait experience. Polite and helpful customer service.

23 January 2026

Work carried out as expected

22 January 2026

No issues everything done that was tequired

22 January 2026

Disappointed to find that my car hadn't received all if the works booked in for: it received an aircon refresh not the air-conditioning regas that I booked it in for. Very frustrating as I now have to take the car back in.

22 January 2026

I had a while you wait service and mot, the car was picked up straight away to be worked on, I was offered a coffee and biscuits which went down well plus kept upto date on my cars progess and also offered a car wash.

22 January 2026

Quick, easy and friendly dervice

19 January 2026

Spoke to me about everything they were going to do

18 January 2026

Service was done quickly, car was washed and cleaned inside very good.

18 January 2026

Excellent service from start to finish. Log in on line is easy with clear instructions. Staff are extremely attentive whilst waiting for service to be completed. Regular updates about timings and remedial work on car. Snacks and drinks plentiful.

16 January 2026

Very professional

16 January 2026

Kept informed, reasons for spend were clear, work carried out within the time we proposed

14 January 2026

The service was carried out ans scheduled and I was updated regularly on progress during the day. I was seen straight away when dropping the car off and when collecting it.

13 January 2026

The process was easy to book and although there was a miscommunication it was rectified very quickly by Natasha

13 January 2026

My dialogue with MINI has been developed over many years and we have always had an open relationship which means we can talk openly and honestly in making sure Elaine's MINI is well maintained including the Extended Warranty Services Regards John

13 January 2026

Excellent service throughout, easy online check-in and efficient, professional service .

12 January 2026

All work completed as required, friendly service centre

11 January 2026

Polite and efficient service reception. Work completed on time and car cleaned on collection.

10 January 2026

Very helpful as always. Always there when i neecthem

10 January 2026

Thorough efficient service from everyone involved

07 January 2026

Because it is

04 January 2026

Stamford not Peterborough

04 January 2026

All the team at Sycamore have been very helpful,especially Phil and Nathan and we would certainly recommend them to anyone considering a mini.

02 January 2026

all on time and great people

02 January 2026

As described above. The service was carried out at the Sycamore Mini garage in Stamford.

31 December 2025

Everything made easy for us everytime. Darren always takes time to explain what has been done and answers questions. No rush

30 December 2025

Quick and easy

30 December 2025

Not so happy this time as I unexpectedly needed a courtesy car and was offered an enormous one out of my comfort zone that I wasn't prepared to risk driving. My husband was thus inconvenienced as he had to fetch me and bring me back the next day.

30 December 2025

Much as above - Sycamore MINI have never tried to really help rather, we have been bounced from MINI Sycamore, to MINI and then to BMW Group and back again. It is the worst service I have ever received from any car dealership.

29 December 2025

Always deliver good service

28 December 2025

After sales is so good

23 December 2025

Excellent service and all done promptly with the minimum disruption to the customer.

22 December 2025

Most aspects of the service were fine and the majority of staff are professional and helpful, however one interaction today fell below the standard I've experienced previously.

22 December 2025

The best branch I used was Stamford, they were excellent, as always.

20 December 2025

My Mini brake service light came on, so I booked it in for a check. I received an advisory on the rear brake pads that didn't need changing urgently, together with an invoice for £0;00. However, they changed the pads without authorisation & bill £290

18 December 2025

Excellent

16 December 2025

You need to fix the service car parking. Next to no parking available on arrival. You mark where you've left the car on a map but it's not the same on collection of the vehicle.

16 December 2025

Service carried out expediently, keeping me advised of work progression and completion.

13 December 2025

When I was able to make contact with Stamford they were outstanding in every way possible. Big service completed on time. Car cleaned, all outstanding.

12 December 2025

Because you provide the Servuce that should be provided. Kind, courteous and not pushy.

11 December 2025

I forgot that my MOT was also due and the mechanic contacted me almost immediately to ask if this was required and they very kindly managed to fit this in at the same time

08 December 2025

Sycamore at Stamford provide an excellent service. Darren is absolutely ace,customer service skills are exemplary and deserves a special mention,a shame other garages cannot take a leaf out of his book. Thanks also to the man who cleaned mini

08 December 2025

Everything was dealt with efficiently, and advised clearly.

07 December 2025

Ruebin looked after me and if I have a problem because I am on my own , he is always very helpful and kind

07 December 2025

I was happy with the service, but the laddies toile smelt of tabacco smoke

06 December 2025

Stamford Fast Lane NOT Peterborough

PLEASE DON'T HESITATE TO GET IN TOUCH WITH US.

Our contact details

FIND Sycamore Stamford.

Address

West Street, Stamford, Lincolnshire, PE9 2PR

Opening Hours

Mon–Fri:08:00 - 18:00
Sat:08:00 - 13:00
Sun:CLOSED

Phone

01780 432736

Map

Areas served

Stamford as well as surrounding areas including Market Deeping, Oakham, Stretton and Duddington

View map

Address

West Street, Stamford, Lincolnshire, PE9 2PR

Opening Hours

Mon–Fri:08:00 - 18:00
Sat:08:00 - 13:00
Sun:CLOSED

Phone

01780 432736

Map

Areas served

Stamford as well as surrounding areas including Market Deeping, Oakham, Stretton and Duddington

View map