OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
96 ratings and 62 comments received in the last 90 days.
07 September 2025
As above ref-car, but I didn't have a waiting slot although my car was taken soon after I arrived. When the car was brought back to the car park no one came to sort things out so i could go. I feel i was ignored and could left alot sooner.
05 September 2025
Same reasons as above. In particular, the collection service of my car made my life as a busy mum of 2 much easier. Updates were clear, I knew what to expect and everyone I spoke to was as polite and kind.
04 September 2025
Friendly fast and efficient service
03 September 2025
Service - done - all good - thanks
02 September 2025
No complaints in this respect.
01 September 2025
Very happy
01 September 2025
Great, did what I wanted, looked after my Mini overnight too. Thanks it looks great!
01 September 2025
Brilliant customer support
01 September 2025
great service and good value
07 September 2025
Everyone so helpful