- Home
- About Sycamore Stamford
- Sycamore Stamford Customer Reviews
OUR CUSTOMER REVIEWS
SERVICE
5.0Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
121 ratings and 72 comments received in the last 90 days.
30 April 2025
Everything was explained when I reported the fault, right down to the likely cost. The service team were very good as was Darren in reception.
30 April 2025
Jobs were completed on time and car came back cleaned, so thankyou.
29 April 2025
i was kept up to date and the issue was resolved within 2 days
28 April 2025
No reason not to.
28 April 2025
Everything was fine...just not tip marks cos of cost
23 April 2025
On time and all work done
23 April 2025
Great communication and customer experience with Sycamore
20 April 2025
Excellent service
17 April 2025
All good
16 April 2025
Great staff, comfortable lounge, interesting selection of used cars, shops and cafes nearby, what's not to like.
14 April 2025
Staff very helpful.
13 April 2025
No complaints from me as they admitted when a service error occurred, rectified it and discounted my bill.
11 April 2025
Very
10 April 2025
As always the service here is good. From entering and leaving staff are always polite and happy.
08 April 2025
Special mention to Natasha who ensured everything went smoothly. Great communication with her prior to the service.
03 April 2025
Ok
02 April 2025
Great it was included in the used assured warranty
02 April 2025
Much faster than the time scale given. I was told it couldn't be looked at til 8/4 and it was completed by 25/3.
02 April 2025
Because it was a good experience polite and friendly and helpful. Easy to sort
31 March 2025
Satisfied with the service
29 March 2025
Note: the vehicle was serviced in Stamford, not Peterborough. Shortcomings are with your booking system.
27 March 2025
Kept up to date with the progress of the service
25 March 2025
Team remained calm with frustrated costumer. Resulting in excellent BMW / Mini experience
25 March 2025
Excellent service every time
23 March 2025
Friendly and efficient staff
21 March 2025
As above
21 March 2025
Detailed explanations given of issues, all staff are polite and courteous, friendly environment.
20 March 2025
As always Sycamore Stamford took care of my mini getting the service interval work all sorted!
19 March 2025
Prompt efficient service
19 March 2025
The customer service at this branch is consistently fantastic!
19 March 2025
Dom, who initially took my booking was helpful and accommodating, and secured me a loan car. Natasha and Beth excelled on the actual service day and I was treated to smiles and a welcoming meet and greet. Very professional everyone, including Jill.
17 March 2025
Service was carried out speedily and I got feedback with the video.
16 March 2025
Persona profile was lost as was not asked to bring log in details otherwise a fifth star would have been awarded
16 March 2025
The staff at Stamford are always very helpfull
14 March 2025
Always given a thorough look over especially attaching the video and cleaning the car is really appreciated as they always do a fantastic job.
14 March 2025
Brilliant service - helpful and efficient.
13 March 2025
As above
12 March 2025
I have always had a good experience with this dealer. They are courteous and undertake servicing with care. When additional work is needed, they are never pushy but explain clearly what's needed and when.
11 March 2025
Ash was amazing, super friendly, explained everything clearly, gave options, didn't push a sale.
10 March 2025
Always super friendly, making sure you have a drink etc and great to talk to about car services
09 March 2025
Staff are polite & professional, informed, reassuring
09 March 2025
Very nice and welcoming service advisor Natasha Anderson.
09 March 2025
Completed work on time
07 March 2025
All work was completed on time.
06 March 2025
Disappointed that the it had to take two goes to resolve the issue with the charging flap being sorted at Mini's expense and not mine
05 March 2025
Ruben we'll organised, knowledgeable and process made simple
04 March 2025
Like the video with suggestions for whether items need looking at.
04 March 2025
??
03 March 2025
They finally did everything I needed doing
03 March 2025
Good service and friendly staff
03 March 2025
Efficient throughout
03 March 2025
The mechanics did a brilliant job. The young team managing the servicing all seemed very stressed for the first 45 mins and then seemed to relax a bit more and the usual positive experience I'd expect from Mini came through
02 March 2025
Friendly and efficient service. Great car wash!
28 February 2025
Very good communication, friendly staff.
26 February 2025
I was kept informed at all times
24 February 2025
I was kept updated throughout the day with messages and video.
24 February 2025
I always take my MINI to Sycamore Peterborough.
24 February 2025
Very good all round service. I was well looked after in the reception area. I had booked my first MOT and Brake Fluid change. This was carried out in allotted time slot. I also liked the short video of the vehicle inspection report.
24 February 2025
As above
23 February 2025
I have had other branded cars and when it has come to servicing, it has been a nightmare, dealing with Sycamore Peterborough has been great, they have made it so much easier, with updates on what's happening to the car to when it needs collecting
23 February 2025
Cleaned the car inside and out which was perfect
19 February 2025
Booking & drop off were easy. Update/video on my car came in at the time I was asked to collect vehicle. Following day service light still on in the car. I called and have to go back - a 15 mile round trip - to get that sorted.
17 February 2025
Booking easy, drop off easy, collection easy and all work completed.
17 February 2025
Polite service
17 February 2025
Excellent communications at all times
12 February 2025
Reliable and efficient
12 February 2025
As above
11 February 2025
Items that we believed had been declined in the online check in were carried out
11 February 2025
Good service
10 February 2025
I had an excellent experience with the service provided. The team was incredibly professional, yet friendly and approachable, making the entire process smooth and enjoyable. I highly recommend them for anyone looking for top-notch service!
10 February 2025
As above
30 April 2025
Darren as always is a great communicator when it comes to explaining what has been done